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City Notices & Updates

Posted on: May 15, 2025

New Utility Billing System FAQs

Black background with the words Utility Billing FAQs in medium yellow in the foreground

You had questions about the new utility billing processing system and we have answers!

We have received numerous questions regarding the new utility billing system and why these changes were made. We have compiled those questions in the following FAQ sheet to provide some clarity and further details about this change.

If you still have a question that you would like to see added to the list, please email Public Information Officer, Kristy Gotham, at klgotham@canoncity.gov

Utility Billing New Online Payment System FAQs
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